The humidifier will not start
| Possible Cause | Solution |
| No power supply | Check the electrical connections from the control panel to the terminal block in the humidifier. |
| The motor start capacitor has blown | Replace the capacitor with a similar part. |
Air comes out of the distributor, but not atomised water
| Possible Cause | Solution |
| No water reaches the tank | Check that the water supply is open. Check that the filter on the solenoid valve is not blocked, that the hoses are not choked or detached. Finally, check that the float inside the tank is free to move. |
| The cone with fan is clogged | Clean the cone with fan from any impurities that may have formed inside. |
The humidifier continuously drains water
| Possible Cause | Solution |
| The drain siphon is dirty | When dirt forms inside the drain siphon, this may be primed during operation. Remove the drain siphon and clean (for instructions on cleaning please see the manual). |
| The unit is installed incorrectly | Check that the unit is installed as described in the manual |
| Less than 30 seconds have elapsed between stopping the humidifier and starting again, not allowing the siphon to completely drain the water. | Turn the humidifier off and wait at least 30 seconds to allow the siphon to completely drain the water. |
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